Terms of Service

Please read these terms carefully before using our services.

Last updated: January 14, 2024

1. Acceptance of Terms

By accessing and using UnnoGPS services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

UnnoGPS provides GPS tracking solutions including:

  • GPS tracking devices (OBD and wired)
  • Mobile and web applications for tracking
  • Data storage and analytics services
  • Customer support and technical assistance

3. User Accounts

Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • One account per user or organization
  • You must be at least 18 years old to create an account

Account Responsibilities

  • Keep your login credentials secure
  • Notify us immediately of any unauthorized access
  • You are liable for all activities under your account
  • Update your information when it changes

4. Acceptable Use

Permitted Uses

  • Track vehicles you own or have explicit permission to track
  • Use the service for legitimate business or personal purposes
  • Comply with all applicable laws and regulations

Prohibited Uses

  • Track vehicles without proper authorization
  • Use the service for illegal surveillance or stalking
  • Attempt to hack, reverse engineer, or compromise our systems
  • Share your account credentials with unauthorized parties
  • Use the service to violate privacy rights of others

5. Subscription and Payment

Subscription Plans

  • Services require an active subscription (1, 6, or 12 months)
  • Prices are displayed in Euros and include applicable taxes
  • Subscriptions are not automatically renewed

Payment Terms

  • Payment is due at the time of purchase
  • We accept major credit cards through Stripe
  • All sales are final unless otherwise specified
  • Prices may change with 30 days notice

6. Device and Hardware

Device Ownership

  • You own the physical GPS device after purchase
  • The device requires an active subscription to function
  • SIM cards remain property of UnnoGPS

Installation and Use

  • Install devices only in vehicles you own or have permission to modify
  • Follow installation instructions carefully
  • Do not tamper with or modify the device
  • Report any device malfunctions promptly

7. Data and Privacy

Data Collection

  • We collect location data from your devices
  • Trip history is stored for up to 24 months
  • Personal information is handled per our Privacy Policy

Data Usage

  • Your data is used to provide tracking services
  • We may use aggregated data for service improvement
  • We do not sell personal data to third parties

8. Service Availability

Uptime

  • We strive for 99.5% service availability
  • Planned maintenance will be announced in advance
  • Emergency maintenance may occur without notice

Coverage

  • Service coverage is limited to European Union countries
  • Coverage may vary based on cellular network availability
  • We are not responsible for network outages

9. Warranties and Disclaimers

Limited Warranty

  • Hardware devices have a 12-month manufacturer warranty
  • Warranty covers manufacturing defects only
  • Warranty does not cover damage from misuse or accidents

Service Disclaimer

  • Services are provided "as is" without warranties
  • We do not guarantee uninterrupted service
  • Location accuracy may vary based on conditions

10. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount you paid for services
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for theft, loss, or damage to vehicles
  • You use our services at your own risk

11. Termination

By You

  • You may terminate your account at any time
  • No refunds for unused subscription time
  • Data will be deleted 30 days after termination

By Us

  • We may terminate accounts for terms violations
  • We may discontinue services with 30 days notice
  • Refunds may be provided at our discretion

12. Governing Law

These terms are governed by Romanian law. Any disputes will be resolved in Romanian courts.

13. Changes to Terms

We may update these terms periodically. Significant changes will be communicated via email or app notification. Continued use constitutes acceptance of updated terms.