Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last updated: January 14, 2024

1. Information We Collect

Personal Information

  • Name, email address, and contact information when you create an account
  • Billing and shipping addresses for purchases
  • Payment information (processed securely through Stripe)
  • Communication preferences and support inquiries

Device and Usage Information

  • GPS location data from your tracking devices
  • Vehicle information and trip history
  • App usage statistics and performance data
  • Device identifiers and technical specifications

2. How We Use Your Information

  • Provide GPS tracking services and app functionality
  • Process payments and fulfill orders
  • Send service updates and important notifications
  • Improve our products and customer experience
  • Comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors, shipping companies, and technical support
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

  • Industry-standard encryption for data transmission and storage
  • Regular security audits and vulnerability assessments
  • Limited access to personal data on a need-to-know basis
  • Secure data centers with physical and digital protection

5. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your personal data
  • Restriction: Request limitation of data processing

6. Data Retention

  • Account information: Retained while your account is active
  • Trip history: Stored for 12 months, then automatically deleted
  • Payment records: Kept for 7 years for tax and legal purposes
  • Support communications: Retained for 3 years

7. International Transfers

Your data may be processed in countries outside the EU. We ensure adequate protection through:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for certain countries
  • Appropriate safeguards and security measures

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Provide personalized content and advertisements
  • Ensure security and prevent fraud

See our Cookie Policy for more details.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or app notification. Continued use of our services constitutes acceptance of the updated policy.