Frequently Asked Questions

– Yes. The OBD tracker plugs in within seconds to your car's OBD port

– The wired version connects directly to the battery (+ and -) in about 5 minutes

– Any car with an OBD II port (standard in cars after the year 2000)

– Any vehicle with a 12V or 24V battery (including motorcycles, vans, trucks, utility vehicles)

– One device works with one vehicle at a time, but you can order multiple devices and manage them all in the same app

– Data plan for GPS tracking via the included SIM (EU-wide coverage)

– Full access to all app features

– Data storage for up to 12 months

– Technical support

– No. All devices require a subscription (1, 6, or 12 months) in order to be able to transmit data to servers and cover app costs

– You'll receive notifications in the app and by email

– You can renew directly from your account

– Your data is stored for 30 days after expiration

– The tracking device will stop transmitting data to servers until you renew

– Yes, you can cancel anytime from your account settings, the subscription will end at the end of the current billing period

– The app is available for iOS and Android. You'll get a direct link after purchase and also you can find it in the App Store or Google Play by searching for "UnnoGPS"

– Yes. You can add and switch between multiple vehicles easily in the app

– No. You get full access to all features with any subscription plan

– 3–5 business days in the EU

– 24-month warranty for any manufacturing defects

– Just contact us. We'll send a replacement or refund you – no questions asked

– Yes, it is completely legal if you own the vehicle

– For tracking others, their consent is required

– Yes, as long as the vehicle has a 12V or 24V battery and a place for installation

– You can email us at: support@unnogps.com