Frequently Asked Questions

– Yes. The OBD tracker plugs in within seconds to your car's OBD port

– The wired version connects directly to the battery (+ and -) in about 5 minutes

– Any car with an OBD II port (standard in cars after the year 2000)

– Any vehicle with a 12V or 24V battery (including vans, trucks, utility vehicles)

– One device works with one vehicle at a time, but you can order multiple devices and manage them all in the same app

– Unlimited data via the included SIM (EU-wide coverage)

– Full access to all app features

– Data storage for up to 12 months

– Technical support

– No. All devices require a subscription (1, 6, or 12 months) to cover SIM and server costs

– You'll receive notifications in the app and by email

– You can renew directly from your account

– Your data is stored for 30 days after expiration

– There's no need. There is no auto-renewal. You decide when to extend

– The app is available for iOS and Android. You'll get a direct link after purchase

– Yes. You can add and switch between multiple vehicles easily in the app

– No. You get full access to all features with any subscription plan

– Yes. The app is available in both Romanian and English, with more languages to come

– 1–3 business days in Romania

– 3–5 business days in the rest of the EU

– 12-month warranty for any manufacturing defects

– Just contact us. We'll send a replacement or refund you – no questions asked

– Yes, it is completely legal if you own the vehicle

– For tracking others, their consent is required

– Yes, as long as the vehicle has a 12V or 24V battery and a place for installation

– You can message us via the in-app support or email us at: support@unnogps.com